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Agentforce Training in Bangalore — Salesforce Certified Agentforce Specialist Certification & AI Agent Building
Learn to build, deploy, and manage autonomous AI Agents on the Salesforce platform — Topics & Actions, Atlas Reasoning Engine, Prompt Builder, Einstein Trust Layer, and Data Cloud grounding. Get certified as an Agentforce Specialist and become one of the first professionals in India’s fastest-growing Salesforce specialization. Taught by certified Salesforce professionals with live client project experience.
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Skills You Will Master
Hands-on skills taught by working professionals with real MNC project experience.
Course Curriculum
5 structured modules with theory, hands-on labs and a live capstone project — 30 days total.
01 Foundations of Agentic AI on Salesforce · Days 1–6 · 5 topics
- What Agentforce is and how it differs from Einstein/Copilot
- The Atlas Reasoning Engine — how agents “think”
- Agent types: Employee, Service, Sales Agent (SDR & Coach)
- Salesforce AI stack overview: Data 360 → Model → Agent → Action
- Trailhead + Agentblazer community setup
02 Building Agents — Topics & Actions · Days 7–13 · 5 topics
- Standard vs. custom Topics
- Standard agent actions vs. custom actions (Apex, Flow, Prompt Template)
- Managing deterministic behavior with filters & variables
- Instructions vs. guardrails — writing agents that don't hallucinate
- Hands-on: build a Service Agent end-to-end
03 Prompt Engineering & Grounding · Days 14–20 · 5 topics
- Prompt Builder fundamentals & template types
- Designing prompts for accuracy and consistency
- Grounding with merge fields and Retrieval-Augmented Generation (RAG)
- Agentforce Data Libraries — Knowledge, files, chunking & indexing
- Retrievers: individual, ensemble, vector & hybrid search
04 Security, Trust & Governance · Days 21–25 · 4 topics
- Einstein Trust Layer — zero data retention, masking, toxicity checks
- Agent User concept & permission set design
- Data governance for AI (what agents can/cannot see)
- Compliance considerations for regulated industries
05 Deployment, Channels & Capstone Project · Days 26–30 · 5 topics
- Connecting agents to Slack, Messaging, WhatsApp, web chat
- Sandbox testing → production deployment lifecycle
- Interaction History & troubleshooting conversational loops
- Human-in-the-loop escalation design
- Capstone: multi-topic customer service agent + live case-study defense
Tools & Technologies
Career Roles You Can Target
Agentforce Specialist / Consultant
AI Agent Developer (Salesforce)
Conversational AI / Chatbot Engineer — CRM
Salesforce AI Solutions Consultant
Agentforce + Service Cloud Hybrid Specialist
Industry Certifications
- Salesforce Certified Agentforce Specialist
- Recommended prerequisite: Salesforce Certified Administrator
Frequently Asked Questions
Can this really be covered properly in 30 days?
Yes, at bootcamp pace — 5–6 hours/day including hands-on labs. It’s intensive, not a leisurely course. Ask about our weekend track if you need a slower pace.
Do I need coding experience for Agentforce?
No. Most of the course is declarative — Flow Builder and Prompt Builder. Basic Apex is covered only for advanced custom actions.
Is Agentforce replacing the Salesforce Admin role?
No — it’s an additional, higher-paying layer on top of admin/dev skills. Most recruiters currently ask for Admin + Agentforce combined, not Agentforce alone.
What is the exam structure?
60 questions, 105 minutes, 73% passing score, $200 fee (retake $100). Four weighted domains, 25% each: Agentforce Configuration, Platform & Security, Agent Capabilities & Optimization, Integration & Best Practices.
Is there real hiring demand yet, or is this early-stage?
Early-stage, honestly. Agentforce launched in late 2026/2026 and adoption is still ramping — most current job postings ask for it as an add-on skill, not a standalone title.
What's the batch timing and mode?
Weekday (30 days, live online + in-center) or Weekend (45 days). Recordings provided for revision.
Is there an EMI option?
Yes, 0% EMI available on select banks/cards — confirm current partners at enrollment.
Is there placement support after Agentforce training?
Yes. We provide AI-built resume, LinkedIn overhaul, Naukri activation, and direct recruiter submissions for all students.
Get Course Details
Our counsellor will contact you within 30 mins with syllabus, batch dates & fees.
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