Refund & Cancellation Policy
A refund request must be submitted within 24 hours of payment and before classes begin. Once even one class has started, the course fee is non-refundable.
Effective: 3 August 2026 · Last updated: 3 August 2026 · Online and classroom training
This policy applies to all individual student enrollments with SEHVI Technologies unless a different arrangement is confirmed by us in writing.
Make payment only after confirming the course, batch timing and delivery mode. Once classes start, no refund will be provided, including where only one or two classes have been conducted.
1. Course fee payment schedule
- 75% of the total course fee must be paid before classes start.
- The remaining 25% must be paid within seven calendar days from the class start date, unless another written payment schedule is approved by SEHVI Technologies.
- Course access may be paused or discontinued if the pending fee is not paid within the agreed timeline.
2. Refund eligibility before classes start
A refund may be considered only when all the following conditions are met:
- the refund request is submitted within 24 hours from the time of payment;
- the request is received before the first class starts; and
- the student has not used any paid course access, lab, licence or restricted learning material.
Any approved refund will be processed after deducting applicable taxes, payment-gateway charges, documentation charges or other non-recoverable costs, if any.
3. No refund after classes start
Once the first class has started, 100% of the course fee becomes non-refundable.
This applies even when:
- only one or two classes have been conducted;
- the student attends only part of a class;
- the student later changes their schedule, job, location or career plan;
- the student misses classes for personal or professional reasons; or
- the student decides that the course is no longer suitable after classes begin.
4. Live class recordings
SEHVI Technologies does not guarantee that recordings will be provided for every live class.
Recording availability depends on factors such as the meeting-platform licence, batch size, trainer permissions and technical availability. For smaller batches, a full recording licence may not be commercially available or purchased.
Students should therefore attend live classes and must not treat recordings as a replacement for regular attendance.
5. Duplicate payments
Verified duplicate payments will be refunded to the original payment method after payment verification.
SEHVI Technologies may request the transaction reference, receipt or a redacted bank or payment statement showing the duplicate transaction.
6. How to request a refund
- Submit the request through the SEHVI Technologies Contact page or the official support channel.
- Provide the registered student name, phone number, course name and batch details.
- Include the payment date, transaction reference and reason for the request.
- Attach the payment receipt or invoice.
- Do not share passwords, OTPs, PINs or complete card information.
The time at which a complete request is received will be used to determine whether it falls within the 24-hour refund window.
7. Refund processing timeline
We aim to acknowledge a complete refund request within 48 hours.
Approved refunds are generally initiated within 7–14 business days. Banks, card providers and payment gateways may take additional time to credit the amount.
8. Batch cancellation or changes by SEHVI Technologies
If SEHVI Technologies cancels a course before classes begin and does not provide a suitable replacement batch, the amount paid will be refunded after applicable payment-processing deductions, where permitted.
A reasonable change of trainer, schedule, platform or session date does not automatically qualify as course cancellation.
Student acknowledgement By making payment, the student confirms that the course, batch timing, fee schedule and this refund policy were reviewed before enrollment.